Showing posts with label employees. Show all posts
Showing posts with label employees. Show all posts

Tuesday, June 28, 2011

Sinning Differently

I have been reading a very interesting book, Crucial Conversations (Kerry et al.). It was suggested to me by the evaluators who sat through the last reverse evaluation we had in my division (last January) and thought that some of the representatives from our various branches would be more comfortable presenting negative information if they knew some of the principles in this book.

Right now, the leaders in my division are reading the book. We meet every two weeks to discuss the next chapter. (Leadership development is very important to me, and I insist that all leaders actively participate. For this book, they want to participate.)

After we leaders are finished, I will have all the staff read and discuss the book. Most important, I intend, per suggestion of the evaluators of the evaluation, to develop a cadre from among the various branches who will be fully trained to represent theihttp://www.blogger.com/img/blank.gifr peers at the future reverse evaluations and not feel uncomfortable when they have to share negative feedback.

One of the sentences I came across in the book provides a very helpful concept. There are times that we all run across people we have difficulty getting along with. At the same time, we do have to work together, and we do have to have useful conversations. It is often hard not to judge these individuals as "difficult" and to accept them as good people. The sentence in the book that I found so helpful for dealing with those I consider difficult was the following:
"Lord, help me forgive those who sin differently than I."
Finding a way to respect and love everyone is an important part of being a reasonable leader. It is a topic I have blogged about before (see Loving Impossible People) because I run into this need almost every day. It is amazing how thinking about sinning differently can put a new perspective on matters, how remembering that all of us are children of God can create the ability to respect another, and how great a positive difference just a little respect can make.

Friday, May 20, 2011

7 Quick Takes Friday #59

See more 7 Quick Takes Friday contributions at Jennifer Fulwiler's Conversion Diary.

This has been a week that I choose not to repeat. Golly, the stress level rose to the top of the barometer and broke through. Colleagues, too, had the opportunity to share the stress, but whatever rises, ultimately drops, so things, in most cases, did get better.

1. Money had its moments this week. Down and up. First, I got the bill for the few minutes that I used the cell phone to call from Qatar and, mostly, to respond to some urgent emails: a $900 bill for less than a week in the desert outside Doha. Then, I found that my merit pay this year was only $400 for the entire year. Accepting that as being a matter of my organization not having much money to spend and hoping that my employees were given more since they need it more, I was astonished the following day to find out that this was just a salary increase and that I will soon receive a cash bonus of $3600, just about the amount that we desperately need to fix our deck and paint the house trim, which has dried out and is starting to deteriorate. Yippee!

2. Two days ago I was casually reading some posts on Facebook and found a comment from my nephew's wife that her divorce would be final on June 2. Say what?! I sent her a note and asked her if I had read correctly, and she said yes. Apparently, my nephew has hopped into bed with another (married) woman and is about to have a second son, with this woman and not with his wife. His wife filed for divorce. I have, indeed, been traveling too much. All of this has been going on for some time. (Of course, she is not in the habit of consulting me on her love life, as is the case with my own children, i.e. all those children I raised for all or part of their lives.) I am proud of her and my nephew that they have resolved everything amicably and with respect in order to give their six-year-old son a sense of security and love for both parents.

3. Today was the most miserable of the days. I learned that one of the senior leaders (above me) got into trouble for not doing his portion of a project that we have been working on together. So, he told the CEO that I was the one who had fallen through on the project. I was shocked, but there is not much I can do because of the relative statuses of all involved. I just have to relax and assume that the CEO will eventually find out the truth on his own. Life is like that: truth does have a way of ultimately coming out.

4. To add insult to injury, the CEO referred to a major reorganization at our big pow-wow this morning and looked directly at me. I know he has significant respect for me (after all, I just got that very nice bonus), but I certainly wish that he would consult with me about any reorganization that will affect my division and my employees. As it is, I will have to wait until the pieces start falling into place. I brainstormed this afternoon with my most trusted subordinate. We are planning for several possibilities so that we can have the best possible outcome for our employees. I will land on my feet. I am a permanent employee, and unless I really mess up my work (hopefully, unlikely), I don't have to worry about moving into a similar or better position than where I am. However, the employees who work for me are used to being empowered, and none of the other divisions empower people. Sometimes, I feel quite isolated in a sea of peers and bosses. Well, God put me in this job, so I assume God will control where I end up. (Note: Pow-wow print for sale from Lydia Dillon-Sutton.)

5. All these stressful machinations were accompanied by meeting after meeting. At least, two long meetings every day occupied my working hours all week. Since I find it difficult to sit still, I truly overloaded on meetings this week. When I have a lot of meetings, I end up having to do my paperwork in the evening. This happened every day this week. Boring! Tiring! I fell asleep on the couch every day, checking my personal email.

6. There was one bright spot at work: lunch. Thursday's lunch was much more successful than my last business lunch when I met with a colleague at a local fish restaurant -- except he went to the one on the north side of town and I went to the one on the south side (20 minutes apart). This time, a Greek colleague I have not seen in four years returned from Greece, called me, and we met at the local Greek restaurant. The only thing better than eating Greek is eating Greek with a Greek!

7. Cats are great companions. I think Murjan, who is a very sensitive cat, must have felt some of my stress. All week he stayed at my side every minute I was home, meeting at the door, wanting to be petted or have his belly rubbled, snuggling against me, curling up on my lap, licking my face. He created an easy de-stress environment for me. I rescued him in Jordan a few years ago, and he rescued me from my stress a few days this week. Life is balanced!

Wishing for you a balanced weekend!

Saturday, May 7, 2011

The Plant

Another goodie from the Internet sent to me by my brother. I have no idea where he finds these!As for this and other stories like it, I find that I can always use them at work for leadership training. Certainly, anyone who has been in a leadership position has had parallel kinds of things happen as happened with the retiring CEO and the young managers. As a leader, I always look for the Jims -- I don't find them as often as I would like.

A successful business man was growing old and knew it was time to choose a successor to take over the business.

Instead of choosing one of his Directors or his children, he decided to do something different. He called all the young executives in his company together.

He said, "It is time for me to step down and choose the next CEO. I have decided to choose one of you." The young executives were shocked, but the boss continued. "I am going to give each one of you a SEED today - one very special SEED. I want you to plant the seed, water it, and come back here one year from today with what you have grown from the seed I have given you. I will then judge the plants that you bring, and the one I choose will be the next CEO."

One man, named Jim, was there that day and he, like the others, received a seed.He went home and excitedly, told his wife the story. She helped him get a pot, soil and compost and he planted the seed. Everyday, he would water it and watch to see if it had grown. After about three weeks, some of the other executives began to talk about their seeds and the plants that were beginning to grow.

Jim kept checking his seed, but nothing ever grew.

Three weeks, four weeks, five weeks went by, still nothing.

By now, others were talking about their plants, but Jim didn't have a plant and he felt like a failure.

Six months went by -- still nothing in Jim's pot. He just knew he had killed his seed. Everyone else had trees and tall plants, but he had nothing. Jim didn't say anything to his colleagues, however, he just kept watering and fertilizing the soil - He so wanted the seed to grow.

A year finally went by and all the young executives of the company brought their plants to the CEO for inspection.

Jim told his wife that he wasn't going to take an empty pot. But she asked him to be honest about what happened. Jim felt sick to his stomach, it was going to be the most embarrassing moment of his life, but he knew his wife was right. He took his empty pot to the board room. When Jim arrived, he was amazed at the variety of plants grown by the other executives. They were beautiful -- in all shapes and sizes. Jim put his empty pot on the floor and many of his colleagues laughed, a few felt sorry for him!

When the CEO arrived, he surveyed the room and greeted his young executives.

Jim just tried to hide in the back. "My, what great plants, trees and flowers you have grown," said the CEO. "Today one of you will be appointed the next CEO!"

All of a sudden, the CEO spotted Jim at the back of the room with his empty pot. He ordered the Financial Director to bring him to the front. Jim was terrified. He thought, "The CEO knows I'm a failure! Maybe he will have me fired!"

When Jim got to the front, the CEO asked him what had happened to his seed - Jim told him the story.

The CEO asked everyone to sit down except Jim. He looked at Jim, and then announced to the young executives, "Behold your next Chief Executive Officer! His name is Jim!"

Jim couldn't believe it. Jim couldn't even grow his seed.

"How could he be the new CEO?" the others said.

Then the CEO said, "One year ago today, I gave everyone in this room a seed. I told you to take the seed, plant it, water it, and bring it back to me today. But I gave you all boiled seeds; they were dead - it was not possible for them to grow. All of you, except Jim, have brought me trees and plants and flowers. When you found that the seed would not grow, you substituted another seed for the one I gave you. Jim was the only one with the courage and honesty to bring me a pot with my seed in it. Therefore, he is the one who will be the new Chief Executive Officer!"


* If you plant honesty, you will reap trust.

* If you plant goodness, you will reap friends.

* If you plant humility, you will reap greatness.

* If you plant perseverance, you will reap contentment.

* If you plant consideration, you will reap perspective.

* If you plant hard work, you will reap success.

* If you plant forgiveness, you will reap reconciliation.


So, be careful what you plant now; it will determine what you will reap later.

Friday, March 25, 2011

7 Quick Takes Friday #55

See more 7 Quick Takes Contributions at Jennifer Fulwiler's Conversion Diary.

It is so nice to have my computer back and to start catching up on so much that I could do with an old, borrowed one. I seem to have missed the 7 QT last week so I will combine them for this week.

1. A while back I reported on allegations of sexual misconduct made against our priest. The police have exonerated him, and in spite of repeated, highly publicized pleadings from SNAP for others to come forth with their own allegations, no one has. Fortunately, the rest of the people in the two parishes involved are honest. Now, however, the accuser, who hired a big-city lawyer used to squeezing money from the Church whether or not the claims were factual (one research report indicated that 50% of the claims made by this firm were false allegations and one cardinal actually sued for false claims and won) and mistakenly clearly thought that this would be a dandy way to get some money from a small-town Catholic diocese that was assumed to be easy to frighten, has filed a civil suit, not having got one penny from our bishop. He has included the bishop in the lawsuit (I assume because the bishop did not "pay up" as he expected) and the police department, too. Talk about a world gone crazy! I built a website about our priest's situation for our parish where efforts to help, latest information, and research information on false allegations in general can be shared: www.in-support-of-fr-ed.com. As I told our bishop, having been extensively abused myself, I would be the last person to support a real perpetrator of such atrocities (and I know that sometimes it is the least likely person who does such things), but this case is clear. (It helps that I know something about the accuser's real motive but cannot share that until it comes out in court.) The accuser needs prayers, not money, and the anger being expressed by SNAP about this situation does not come from God; it is a selfish and vengeful anger, directed at a hurt that members of SNAP experienced from priests other than our priest. SNAP, too, needs prayers.

2. We closed on a neat house at the end of February and moved last week, the only week I have been home since closing -- I was not even present for the closing. The house overlooks our valley. It has five bedrooms, which is larger than anything we have ever owned. After the kids grew up, I never thought I would want to take care of a large house again, but it was really the view and the fact that it is nonetheless walking distance from the mission that sold me on the house.

3. We had a strange interaction with a rooster when we moved out of our old house. (A reminder here: roosters have the right of way in San Ignatio and are protected by law.) He followed us up onto our deck, pecked at our door, making it sound like he was knocking, and then beat on the window. (You might have to make the picture larger to see him.) He remained there for as long as we were cleaning and even after we left. We wonder if he might have made friends with our cats and wondered where they had gone. In any event, it was a Hitchcock-like experience.

4. Before we could finish unpacking, I headed out on a fascinating business trip to Fayetteville, North Carolina. Now, Fayetteville is not fascinating. In fact, I commented to someone that it looked like it had fallen on hard times, but he laughed and said that it has looked this way for as long as he can remember.

5. We are holding a reverse evaluation (something I introduced) for our southeastern branches. This is where workers get to tell their managers (anonymously through representatives from the various branches) what they do or don't do that make it difficult for them to do good work. It is a very effective way to improve organizations.

6. Tonight I had dinner with the son of friends from Army days. He is now in the Army, a captain, serving at Ft. Bragg. We went to the Mash House and had a great steak meal and even better conversation, catching up on years and years. The last time I saw him, he was in elementary school and was visiting us in California with his parents (whom I have seen since). He immediately crawled behind our sofa and refused to come out for hours. He says that he remembers that. He also remembers that while back there, he found some things under the couch to try putting into the light socket back there. Really?? There are times that, as parents, one prefers not to know what is going on if one does not have the opportunity to intervene. This must have been a case of divine protection because we had no idea what mischief he was up to.

7. Nikolina has been making progress as she approaches her second birthday. She is not walking yet -- still working on learning how to use her braces. Savvy, though, she is. Shane reports that she has figured out how to navigate his iPhone. He gave it to her for a little toddler game with sheep and chickens jumping around, and she pushed the home key and was able to navigate two screens over, click into a specific folder and then open the Netflix app so she could play her favorite movie(s). Just wait until she is three years old!

Tomorrow I head out for Qatar -- some international meetings there at which I need to present. I have no idea whether or not someone will be picking me up at the airport when I arrive at 1:00 in the morning, but I am hoping for the best. Will report on what actually happens next week. In the interim, I wish all a great weekend and good week.

Thursday, February 3, 2011

Blackmail Redux

I have wanted to share the result of my brush with blackmail at the end of last week. I thank readers who commented on the situation; the comments helped to clarify my thinking. In the end, though, it was not my thinking that mattered. The ending was extraordinary, another example of God spoiling me.

Realizing my mistake (thinking that I did not need God's help for such a little task as informing an employee that he would be transferred), over the weekend I asked God to guide me in the decision whether or not to prosecute the employee for blackmail. I felt no guidance all weekend. On Sunday, I missed the morning Mass. Doah had wanted to go with me but did not call until too late. By the time he called, it was too late even for the noon Spanish Mass. However, there was an evening Mass in a church in the town where he lives. So, we made arrangements to go there.

When I entered the church with Doah, I was hoping that God would use something in the readings, music, or homily to provide guidance because I certainly would have to make a decision on Monday. It was more a matter of expectant waiting and not stress. I long ago learned that once I give a problem to God, I don't have to worry about it anymore.

Nothing in the readings or music provided any help with my difficult decision. So, I settled in to listen carefully to the homily. It was short, but good -- and had nothing to do with my situation. The homily was short because the priest could barely speak. He had spent a year at home in Colombia. (No, this is not Padre Julio, for those of you who recognize that name; Padre Julio has been assigned to a parish in San Diego.) While there he caught bronchial pneumonia, was hospitalized, then put on long-term bed rest at home. As a result, he had returned two months late to the parish in Doah's town. Although regularly taking antibiotics, he still suffered from bronchitis.

How fortunate that I was there, I thought. I suffered for decades from bronchitis, including four bouts of bronchial pneumonia with hospitalizations. No American doctor could cure me, and in 1993, when I was lecturing in Siberia, I spent as much time coughing as talking.

"Why are you coughing so much?" asked the regional minister of education who had invited me there to lecture to university administrators.

"Oh, I have bronchitis," I answered.

"Why do you still have bronchitis?" she asked. "You have been here four days already." Now that was a strange question and comment.

"I have had bronchitis for 18 months," I explained, puzzling over her question. "I have no cilia in my bronchi tubes because of many bouts of bronchial pneumonia, so colds turn immediately into bronchitis. I have it every year for many weeks."

"No, no, no," she remonstrated. "Bronchitis should not last more than three days. No one in Siberia has bronchitis for more than three days. So, American doctors don't know how to cure bronchitis? Our doctors do. You will go see our doctor when you finish your lecture."

True to her word, she led me, protesting in vain, to the doctor after the lecture ended. The doctor checked me out and confirmed the diagnosis from the States: bronchitis.

"You must come to the clinic every day for three days," he told me. "After that, your bronchitis will be gone. Please don't skip a day; it is important that we clear up this condition."

Three days? Entirely skeptical and not one bit hopeful for any amelioration of my condition, I dutifully followed the doctor into the respiratory therapy room. There he turned me over to a nurse, who gave me a hand-held device that emitted a cold, thick vapor. Ingalatsiya efkalitom (eucalyptus inhalation therapy) had been ordered for me. For 15 minutes, I slowly breathed in and out the cold vapor and noticed that during the therapy session I did not feel any need to cough.

My cough, in a milder form, did return in a few hours. Nonetheless, I returned the next day hopeful and no longer entirely skeptical. The nurse recognized me. Ingalatsiya efkaliptom, she said, handing me the inhaler that I now knew how to use.

After 15 minutes, I returned the device to her, thanked her, and left -- feeling no need to cough. It was not until the next day that I felt a need to cough once or twice. Amazing! I seemed to have licked the coughing. With one day of therapy left, after the morning lecture, which I got through without coughing once -- something I had not been able to do in 18 months -- I headed off to see my respiratory therapy nurse with alacrity. I took the device and, convinced now of its merits, deeply breathed in the vapor for 15 minutes. Done, I handed the device back to the nurse and left the clinic for the last time. That was in November 1993. I have never had bronchitis since. Certainly, I suffer from time to time from colds that would like to slide down past my cilia and develop into bronchitis, but, having learned the Siberians' secret, I pull out a bottle of eucalyptus oil and sniff it the minute I feel a cough coming on. Generally, it takes only 2-3 uses over a morning or an afternoon, and the bronchitis germs scamper off. I have given away my bottle of eucalyptus oil on many occasions. Each time, the recipient has related a story similar to mine: bronchitis gone in less than a day.

Once, I observed one of our secretaries taking antiobiotics upon her return from a two-week illness. "What are the antiobiotics for?" I asked her.

"Bronchitis," she said. "I have been fighting it for more than two weeks."

"No, no, no," I remonstrated, just like the Siberian minister of education 17 years earlier. "Bronchitis should not last more than three days." I handed her a bottle of eucalpytus oil, instructing her to sniff it whenever she felt a cough coming on. (Lacking the Siberian inhalation devices, sniffing is the closest I can come to emulating the Siberian natural cure. It works.)

Near the end of the day, I checked on the secretary. "How are you doing" I asked.

"I have not coughed all afternoon," she said. "It's like this stuff cured me instantly. Amazing!"

So, after Mass on Sunday, I stood at the very end of the line so that I could share the Siberian remedy for bronchitis with the priest. "I don't come to your church," I told him. "I attend Mass in San Ignatio, but today I missed Mass there so decided to come here with my son." Doah shook the priest's hand. "I think I was supposed to be here today," I explained, telling him my history and suggesting that he try eucalyptus oil.

He thanked me and assured me that he would do so. I am certain that he will, and I cannot imagine any result other than his bronchitis disappearing quickly. I suppose if that happens (or, I should say, when that happens), he may think that I was some kind of angel sent his way -- just once -- to help with a just-once need for a cure to a troubling and uncomfortable medical problem.

AsI left the church, I thought of the irony: I came for an answer, and instead, I gave an answer to a priest in need. Then it hit me. Wham! That was my answer. Sometimes God's answers are too brilliant, too out-of-the-box, too perfect for my imperfect mind to recognize them immediately. I was looking for an answer to the question, do I prosecute or not? God re-framed the question for me. It was not a question of whether or not to prosecute. It was not a question about what I should do. In fact, I had been looking at the problem upside-down all along. The problem was not about me. The problem was about the employee. I made the connection when I realized that my attendance at Mass was not for my good; it was for the good of the priest. There was my answer: stop looking at me as the central player, at what I should do, at how I was affected, and what I was feeling. Look, instead, at the employee, what motivated him, how he was affected, and what he was feeling. How much above our thinking is God's, as the psalm says! When I realized that, I knew what the next step had to be, and I knew I would, with God's help, be able to share God's grace and love with the employee when I next met with him.

As soon as I arrived at work, I called the human resources officer. No answer. So I sent an enote. Subject line: Occurrence of a felony in Division C. In the body of the message, I wrote: "If I have successfully gotten your attention, please call me." I had. She called me within minutes. I explained what had happened and what I wanted to do about it. She liked the approach.

After lunch, the human resources officer came to my office, read the contents, and confirmed that they contained nothing that could get me into any kind of trouble. I had the employee's supervisor send him to me. I welcomed him, as if nothing had happened, talked to him about a few routine matters, then asked him to sit down. At that point, I pulled out the envelope with the condemning file.

"Is this the envelope you gave to my secretary on Friday?" I asked. He confirmed that it was.

"Is this the negative 'documentation' that you told me you had on me when your supervisors and I met with you on Friday?" I asked. Again, he confirmed that it was.

"Did you hope by means of this document to get me to change my position on your transfer?" I asked. He was quiet, unsure of how to answer, clearly worried about what lay behind this line of questioning. His eyes looked for a place to hide, but there was none. I was looking directly at him, and so was the human resource officer.

"Let me share with you my perception of this," I said and went on to talk about the seriousness of blackmail, informing him that, since I hold a high-level security clearance, I cannot allow myself to be blackmailed, no matter what the nature of the documentation, without potentially losing the clearance.

"You have put me in a very difficult position," I added. Then I showed him the legal definition of blackmail, which he could see for himself pretty much described what he had done. I also gave him a printout of the legal codes (US and California penal code) that listed blackmail as a felony and the punishment as imprisonment and heavy fine. From his expression, I realized that he had not known that he was committing a felony.

"I would like to know why you did this," I said in a questioning tone, one that I hoped would come across as interested and caring, not accusatory, because I was, indeed, interested in knowing his motivation, especially if my perception was not the actual motivation.

He melted and asked if he could talk to me privately. The human resource person would not allow that, interjecting, "It is too late for that. The minute I leave this office, this becomes an official investigation, and she may not discuss this with you again. If you have something to say, you need to say it now."

He hesitated, then broke down. He had felt singled out by the transfer. Something I had said during the meeting had made him feel that I did not respect him. Most important, the document he had given me, in his opinion, showed that I had favored one particular employee, and he felt that was unfair. With the human resource officer concurring with my sharing the information and confirming what I said, I told him that the employee he considered favored had received one of the lowest ratings in the department and had received more disciplinary actions than anyone else, which is the reason he had left the department -- four years earlier.

There was one more question in my mind. "You accidentally found this file four years ago," I said to the employee. "Clearly, you have kept it for four years. Why? Do you really mistrust me so much that you felt the need to save something that might some day help you defend yourself?"

"No," the employee responded quietly, and then astonished me with his answer. "I was not looking to defend myself. I was not looking to make you do anything at all. Or to stop you from doing something. My feelings were hurt. You did not care enough about me to let me stay here in this department that I love, where my heart is, and, from what I could read in this file, I really did believe that you liked this other employee much more than me. I gave you the document to get you to think about whether you were really being fair."

The human resource officer stepped in at that point and iterated that every employee in the division who could not travel had been reassigned. Everyone was being treated the same. It was surely something that the employee needed to hear. What he wanted to hear, I was certain, was something else.

"I know your heart is here," I affirmed. "Unfortunately, your body has to be somewhere else. Both you and I know that your health will not permit you to travel. If I put you on a plane, I could be killing you." He admitted that I was right on both counts.

At the end, we agreed that he would accept the transfer. We also agreed that he would erase the file from his computer. We shook hands on it. He told me as well that he had made only the one printout that he had given me. I told him that I believed him, and that since we had shaken hands, I accepted his word as complete evidence that the problem was resolved and the file would be erased, that I had no intention of double-checking or of investigating further. At the point, the human resource officer returned the envelope to me, and both she and the employee left, in different directions.

I am confident that the matter is resolved. The employee is a Middle Easterner, and Middle Easterners prize being known as honoring their word.

I am thankful that this situation had a happy ending. I am grateful to God for once again spoiling me and taking care of my problem so easily. I am also grateful for the lesson learned: arrogance got me into the mess, humility got me out of it. If I can just remember to stick with humility only, I just might avoid most such messes in the future.

Saturday, January 29, 2011

Today's Mess

Just when I begin to take God at work for granted and, even worse, begin to think that I myself am contributing to the harmonious work climate, God shows me who really is in charge of my office. Those reminders always vividly, even dramatically, take me aback.

On Thursday, I had to transfer an employee to another directorate. Since most employees do not want to transfer out of my division (this is a good thing), I usually am the one to deliver them the bad news. Most express concern. Some express resistance, but, of course, must accept the transfer because the good of the organization is the factor that weighs the strongest. Health is the most frequent reason for transferring individuals out of my division since all my employees must be able to travel internationally.

So, given a situation where an employee had developed some serious health problems, the program manager had made the decision to transfer him to a division doing similar work but not requiring travel. This looked to be an open-and-shut case. The employee did not want to travel and would not sign the annual paperwork, agreeing to travel. No need to pray about this one! Piece of cake! When I met together with the employee and program manager, however, the employee became hostile, demanded that we grant him an exception to policy (which is never done because it would open a Pandora’s box of many people wanting exceptions and we would not have enough travelers to accomplish our work), and implied that he had documents that he had retained on both of us that would make us do whatever he wanted us to do.

Later in the day, he brought a sealed envelope to my secretary. In it was a copy of some personnel correspondence I had had with another employee that, on the surface and out of context, could definitely be misconstrued. He had gotten the file when the other employee’s computer had been broken and the two employees had shared one computer. The correspondence, which was innocent enough but out of context could look embarrassing since it discussed religious issues in personal ways, had been left accidentally on the shared computer. The employee in question, seemingly a docile individual, had retained that correspondence for nearly five years, apparently holding it for a time that he could use it to compel me to do something that he wanted to have done, and the time had come. Blackmail!

The employee had miscalculated. As a rugged individualist from New England, to use Emerson’s archetypal image, I do not accept blackmail. In fact, had I been wavering about perhaps granting an exception, the attempted blackmail sealed the fate of the individual in question: he will be transferred without delay.

Since blackmail is a felony both under US law and under California law, punishable in both cases by heavy fines and imprisonment, I am now confronted with a difficult decision: to prosecute or not prosecute. Employees who blackmail employers under California law generally lose their jobs. The same might happen if I share the situation with our human resources people, which I may have to do for more than one reason, e.g., any potential long-term, post-transfer ramifications, including the possibility that once transferred the employee will release the document to colleagues and my supervisory chain. If I do not share the information with our personnel and legal team, I may end up having lost the opportunity for defense later, but the employee, who is elderly, in poor health, and responsible for a family with serious medical problems, will not lose a job he desperately needs and the salary for which he cannot replicate. Do I take the risk of ultimate professional damage or does the employee get hurt deeply and immediately? Obviously, now God has a more difficult problem to solve for me!

This all happened because I, too, had miscalculated. Even in seemingly small things and things that seem to be life as usual with no difficulties anticipated, I do need God’s help and presence. Not praying about all of it is arrogance. Thinking I can handle any part of it is perfect evidence of that lack of humility and my continuing need to develop more, i.e. a continuing need for continuing conversion.

(Oh, by the way, prayers are welcomed!)

Monday, December 20, 2010

Monday Morning Meditation #67: Accept Reproof

This week I finished the psalms. It was with some regret that I left them behind. They made for such beautiful reading. I will, for certain, return to them as often as I can. Moving on to Proverbs, I am finding these verses equally inspiring, but for different reasons. (And while we are talking about inspiring things, let me mention that I am looking forward to getting up early Tuesday morning for the winter solstice when the light from the rising sun streams through the church window onto the tabernacle which floods it down the center aisle, as you can see in the picture on the left. It only happens once a year, but when it does, it is splendid, something not to be missed.

I could probably have stopped with the first verse of Proverbs 1 and found something worth reflecting upon in each subsequent verse. However, I marched forward through them until I found a verse which I could not pass by: Proverbs 12: 1, which reads:
Whoever loves discipline loves knowledge,
But he who hates reproof is stupid.
Reading: Proverbs 12

Meditation: I suppose no one really likes to be reproved. We all have that little (sometimes large) ego that puts up a defensive barrier when we find any reproving troops headed our way. Even otherwise self-confident people can become defensive when directly presented with mistakes they have made, especially when they know better and especially if those mistakes are a result of an ego-laced decision. I am currently working through such a decision, actually a series of such decisions, with one of the senior managers who works for me. An ego investment in these decisions has led him along a path away from servant leadership, in which he truly does believe, to a highly autocratic approach with one specific employee, which he does not see but is clear to her and to me. Part of his unwillingness to discuss the situation as openly as necessary to ameliorate the situation and bring it to a good close is his need to impress her, which he is doing but in the opposite manner than he wishes, and part of his unwillingness is the inability to admit that he could be so mistaken in his decisions and actions. I have had to reprove him for some of the latter, and the minute I have attempted to do so, up springs that defensive barrier, seemingly instantaneously, like a pop-up tent, preventing me from raining on his intentions.

I would like to tell him, as I have told others before him, to throw his ego into the nearest trash car because all it is doing is sullying him and his reputation. He will need to bathe in a good deal of humility to clean up. I dearly hope that he will be able to do that.

I understand. Perfectly. I don't like to be reproved, either, and it has taken me years and effort to learn to thank those willing to reprove me. Fr. E is one of those willing to do that -- for everyone. He is, you could say, the town reprover. It tickles me when I see him taking someone to task for improper behavior (quite often he will keep Doah in line in this way), whether or not that person is a member of our parish. (Most of our little town belongs to our parish, and Fr. E seems to scoop up the rest just in daily living.)

I suppose, too, that fear of reproval keeps some folks away from confession. I imagine, in many cases, it is a matter of the self reproving itself, and that, too, us uncomfortable to an ego. As I have said before, "Just throw into the trash can; it is not needed." I do that -- and then later in the day I find myself wanting it for some reason and go and pull it out. I wonder how many others do that?

Contemplation: That is far as I can go with you this Monday morning. I now retire to private prayer to repent those times in which I have not accepted deserved reproval, to praise God for the innovative ways in which He sends reproval my way through others, to thank God for caring enough to want to reprove me, and to ask God to keep on correcting me when I need correction so that I may grow closer to Him and closer to the way in which He would want me to be. Then I will move on to contemplation, my favorite part of the day, letting God take over the direction in which my relationship with Him moves.

I will leave you now to your prayer and contemplation. First, though, I would like to bring to your attention a Monday morning prayer post that you might enjoy:

Fr. Austin Fleming, priest of the Archdiocese of Boston and pastor in Concord, Massachusetts, posts a prayer each Monday morning that he calls "Monday Morning Offering." I enjoy his prayers very much. I think you also will find them inspirational. He has graciously given me permission to include a link to his blog on my Monday Morning Meditation posts. (During the week, he also posts great homilies and other thoughtful discussions. I enjoy reading those, too, as do readers of this blog who have taken the stroll over to his blog.)

For additional inspiration throughout the week, I would point out two sets of blogs: (1) the list of devotional blogs on my sidebar and (2) my blogroll, where I am following a number of inspirational priests and writers about spiritual matters. I learn so very much from all these people. I highly recommend them to you.

Friday, December 10, 2010

7 Quick Takes Friday #49

See more 7 Quick Takes Contributions at Jennifer Fulwiler's Conversion Diary.

Maybe I am just a bit frustrated this week, in spite of our great holiday party today and even though I gave up frustration for Lent and rarely give in to it these days, having learned how to handle it during Lent. Maybe it was the pending 1787 emails that faced me after the holiday party, keeping me there until nearly 9:00 p.m. just to get through the most urgent of them. Maybe it was finding out in the early evening that three of my senior managers had made a couple of serious mistakes, and everyone was pointing fingers at everyone else, with no one taking responsibility for his actions or even fixing them. I ended up calling the East Coast office involved and walked that junior manager through what had to be done, including coming back to work at nearly midnight. I also had to take both senior managers in the junior managers' chain to task for not having done what needed to be done. Dealing with their cavalier attitude, "oh, we will take care of that on Monday," Monday being too late to handle it, also irritated me. I ended up telling them that they could come in and do the work that was supposed to have been completed six weeks ago tomorrow (Saturday), or I would do it on Monday for them, with related repercussions. In any event, I thought that today's seven quick takes might focus on the wide range of folks I deal with on a routine basis, especially the ones who challenge me to remember that there is a God-seed inside them.

1. The Demjin model. Demjin came to me a while back and said that she wanted one of our open positions. I pointed out the skill set needed; she admitted that she did not have any of the necessary skills but insisted that she would like the job, anyway. It took some doing to get her to leave my office. I get someone of the Demjin model in my office about once a week; when not appearing in person, I get the notes in the mail or email. They simply do not understand that if they were to get the wonderful job after which they hanker their chances of being able to perform well are quite low, resulting in the possibility of being fired. Risk-takers? Nah! Delusional!

2. The Jingle model. Jingle (not the proper pronunciation of her odd name, but it is as close as I can come), a new temporary employee, complained to me because she was not selected as a permanent employee during the annual selection process for which she had limited seniority. She told me how wonderful she was. She persuasively argued that no one could touch the quality of her work. She told me how creative her products are. She told me that I could not judge her because I had not spent any time evaluating her work. I stood my ground against her self-aggrandizingly proud words. Some months later, I visited Jingle's unit, and, by golly, her work is wonderful; no one can touch it; her products are creative; I indeed could not judge her work because I had not seen it. The Jingle model keeps me humble -- after first humiliating me.

3. The Donald model. I have mentioned a member of the Donald model on this blog before. Talented, ambitious, and overachieving, Donald is shocked when other team members pick on him. His reaction is to come to management and ask for support. Walking him through the process of forgiving his team members for their cruelty is possible but takes a good deal of of my time. Still, I consider my time worth it because I see great potential in Donald, but then, just as I feel justified in spending the extra time with Donald, he tells me that he really needs to defend his honor from something that happened much earlier, something that I thought we had gotten past, something for which I thought he had forgiven his teammates. Can one really forgive if one does not also forget? Sigh! We are back to square one. (That was one of my meetings today; perhaps another event prompting this particular post topic.)

4. The Ronald model. Ronald is a naysayer and someone I have to work with routinely to get my personnel actions through the organizational obstacle course. Ronald is supposed to help me. Ronald is supposed to be objective. Instead, Ronald sets up obstacles when he personally does not like the person I am trying to hire, promote, pay more, etc. He especially does not like positive actions that I take for secretaries and support personnel, whom he considers "lowly" and interchangeable. They, of course, are neither. Sometimes I am forced to go to our attorney to force Ronald to move along the actions requested. If our own folks are against us, why would we ever need competitors, let alone enemies?

5. The Ansel model. Ansel retired. (Some Ansels resign.) After retiring (or resigning), Ansel discovers that he cannot live on the income he imagined he would have. So, he sues our organization, claiming that he had to resign because of a hostile work environment. Off we go to court. Of course, Ansel never wins, but he takes up a lot of my time.

6. The Madden model. Madden is a religious zealot, but the only religion that has any meaning for him is his own. At the same time, he is working in an organization that has ample representation from all three Abrahamic religions, as well as other religious persuasions, including atheists. Madden seems to get his jollies by pitting one religious group against another, distracting people from the work at hand. You see, Madden has few talents and would otherwise end up being counseled for poor performance. However, his machinations result in his being counseled for conduct issues instead, conduct issues of the type that would be difficult to use as a basis for firing him, so his manager's attention is diverted away from the real problem: his poor performance, general laziness (often skipping out early but in a way difficult to prove on paper), and lack of skills (which he has no interest in improving). Getting by with the minimal effort is his modus operandi. It takes nearly full-time effort by his managers to control him, motivate him, and keep his peers from killing each other over their religious differences. I have only a few Maddens. Thank God!

7. The Nigel model. Obsequious to the nth degree, Nigel follows me around like a puppy dog. He panders to what he thinks are my needs. I have none. He panders to what he thinks are my special interests. I have none. He fawns over those he thinks are my favorite people. I have none. What I want from him instead is awareness of his job and the availability of information about the specifics of his job and the people/programs he supervises when I need it. Instead, he slathers me with compliments and deprives me of statistics when I really need them, especially in public meetings. It takes much effort not to show my impatience with him. I don't always succeed.

There is a God-seed in these folks. There is. There is? There is!

And I am fallible. I am. I am.

So, where does this leave me? In great need of God's intervention in the workplace -- and, oh, blessed life, I get it and therefore survive to support the 99% of the diligent, loving employees who like coming to work every day, who not only enjoy and appreciate their workplace but also go out of their way to help me in supporting and empowering their colleagues. So, thinking about it, it ain't so bad after all!

With that thought, I am going to get some sleep. I hope all of you are already in bed! Wishing you all a great weekend, spent with fully normal people. However, if you meet any of the models above or other unique types, please remember that there is a God-seed in all people; there is, there is!

Monday, December 6, 2010

Monday Morning Meditation #65: Dwell Together in Unity

Now that I have been reading the Psalms for quite a number of weeks, it is amazing the number of times I run across quotations from them or mention of them. Psalm 122, about which I blogged in a Monday Morning Meditation a few weeks ago, has come up no less than four times this week! Perhaps it is a matter of what Jung would label synchronicity, or perhaps it is just that I now notice it more.

This week I continued reading through the psalms until six psalms later I discovered one that is as pertinent to my life, particularly my work life, as it was to the life of the times in which it was written. It is about harmony and peace. So many centuries we have been chasing peace! Here is what the psalmist wrote:
Behold, how good and how pleasant it is
For brethren to dwell together in unity!
Does that sound familiar? It seems like an appropriate wish for this Christmas season.

Reading: Psalm 133

Meditation: Ah, unity! That is a daily goal that I work through -- to get 400+ employees to work together in unity. Sometimes I reach that goal for an hour or day. I know we are closer to that goal in 2010 than we were in 2006, when I inherited this particular division. The division was fraught with factions: Christians vs Muslims, men vs women, senior employees vs junior employees, and, in general, each ethnic group strongly involved in self-promotion. Bickering predominated as each individual employee contended for top rooster position in the pecking order.

Today I don't see these factions very often. Partly this is because the "goodies" are more evenly distributed, with most decisions reached by committee with diligent effort made to making all processes and criteria for selection "transparent." Partly this is a result of the prevalent willingness on the part of all senior managers to sit down with employees, explain the rationale for their decisions, frankly describe where they see brilliance as well as need for acquiring greater skills, and actively mentor all employees on an equal footing in order to develop their professional skills and potential. (Most of the earlier senior managers exhibited reluctance to mentor and speak honestly, frankly, and openly with employees; these managers I have replaced over the past four years with ones who are servant leaders by nature and commitment.) And, finally, partly the more harmonious atmosphere of today is an outcome of the annual reverse evaluations that I hold, in which employees are able to provide anonymous information about what their supervisors, including me, do that hampers them in doing and liking their job. A visiting manpower team remarked two years ago that my division appears bonded to each other; the head of the team said, "I have read that such unity is possible, but I have never seen it in action; I would like to work here."

Still, from time to time, there are serious incidents of disunity that make me despair of reaching the point where all in my division are willing to put aside personal ambition to support each other and the mission. Is that too great an idealism? In contrast to those times when the entire division pulls together in prayer to support someone who is ill or to offer up their own annual leave to support someone out on long-term sick leave without the hours to keep an income going, there are those times when people exhibit some of the most selfish behaviors. I will give two entirely opposite examples.

The first example is a woman who starts psychological warfare against any person who is assigned to her team who has greater job skills than she has. Until her supervisors noticed this, they lost a number of very talented, new people, who decided to leave because of the hostile work environment in which they found themselves. The woman creating that environment was given a warning, which she did not heed. On Monday, she will be told that she cannot stay in this team but must move to another location. Everyone believes that she will probably resign since she has many reasons for wanting/needing to stay in her current geographical location. Whichever happens will be a gift to the rest of the team. Clearly, unity thereafter will prevail. Somehow, though, I cannot help but feel that her supervisors and I have failed her.

The second example is someone on the receiving end of a hostile environment created by an employee very similar to the woman in the first example, but in another location. The abused employee came to me on several occasions. At one point, considering his reputation slandered, he espoused a whole list of retaliations he would like to invoke. I asked him to forgive them. He said he could not. In response, I asked him to remain in my office, deliberating, meditating, praying -- whatever helped, until he could forgive them. An hour later, he was ready to forgive, and he left the office. Still, problems continued. Part of the problem was his lack of humility. We discussed that. He wanted to make a plan for learning to be humble. I told him that it was hard but easy: consider everyone else more important and put them all first. He began to do this, but the rest of the team, with whom I also met, could not, as a group, overlook the past. Because they were many and he only one, they would provoke each other to torment him upon occasion. Ultimately, I moved him to another team, where he is happy. His old team, however, indignantly accused me of playing favorites with him. He should have been left with the team, they said, so that they could torment him more. (Well, "torment" was not the verb they chose, but it does describe what they would have done.) Again, I feel that I have failed my employees, both the team and the individual, even though I know have unity and harmony in both cases. Neither "side" ever learned to work together, to love each other as children of God regardless of whether or not they liked each other.

I understand the reasons for God wanting us to leave together in unity. However, helping that happen in the work place, either as a supervisor or as a team member, is clearly not easy.

Contemplation: That is far as I can go with you this Monday morning. I now retire to private prayer to repent all the ways in which I have failed to help my employees achieve unity, to thank God for being with me and my colleagues as we strive to build unity among ourselves and with Him, to praise God for the wonderful vision He has of the ways in which we should and could live together (we are the ones who "blow it"), and to ask God to help me remember that unless He is with me, my efforts are in vain, whatever it is that I am doing. I may not be able to create unity, but He can. Then I will move on to contemplation, my favorite part of the day, letting God take over the direction in which my relationship with Him moves.

I will leave you now to your prayer and contemplation. First, though, I would like to bring to your attention a Monday morning prayer post that you might enjoy:

Fr. Austin Fleming, priest of the Archdiocese of Boston and pastor in Concord, Massachusetts, posts a prayer each Monday morning that he calls "Monday Morning Offering." I enjoy his prayers very much. I think you also will find them inspirational. He has graciously given me permission to include a link to his blog on my Monday Morning Meditation posts. (During the week, he also posts great homilies and other thoughtful discussions. I enjoy reading those, too, as do readers of this blog who have taken the stroll over to his blog.)

For additional inspiration throughout the week, I would point out two sets of blogs: (1) the list of devotional blogs on my sidebar and (2) my blogroll, where I am following a number of inspirational priests and writers about spiritual matters. I learn so very much from all these people. I highly recommend them to you.

Friday, December 3, 2010

7 Quick Takes Friday #48

See more 7 Quick Takes Contributions at Jennifer Fulwiler's Conversion Diary.

Sitting here in Linthicum, Maryland, looking back on the past week, I have two adjectives to use: busy (as usual), peaceful (although I traveled, not without incident). A (somewhat) typical week for those times that I spend outside my California office.

1. Friday was such a great day. I took annual leave. After all, it was the day after Thanksgiving, and few people were planning to be at work, anyway. I have recently been in contact with Fr. Terry, who had, until he was reassigned to another city in February, been my de facto spiritual advisor and certainly a good friend and mentor. I missed him and never did find a "replacement." I don't believe that we can ever "replace" people. They are what they are and they are who they are to us. Finally, after the passage of many months, I decided to press some electrons to paper, print out the resultant letter, and mail it. After a couple of backs-and-forths, Fr. Terry offered to come to San Ignatio for lunch. Friday was the day. He celebrated Mass in his new community, and I attended Mass in San Ignatio. After the Masses, we met at my favorite restaurant, Jardines, and had a long and leisurely lunch, for the most part playing catch-up. Fr. Terry has a way of making one feel special, and certainly his willingness to drive two hours (one each way) just for lunch made me feel very special on Friday. Of course, he is very special to me. (I bet he knows that.)

2. The weekend was quiet. I attended Mass on Saturday with Doah and did some chores. That left Sunday to prepare for an upcoming conference, pay bills, and, yes!, stay inside on an unusually cold day. (We don't know what to do in and with cold weather in California). The smallest pleasures in life are sometimes the greatest. For me, it is getting all the little things done: bill paying, phone calls, mail, laundry -- the things that I seem never to have time for until they reach critical mass. That is just what I did on Sunday.

3. Monday flashed by. At work, it was like Sunday had been at home -- catching up the little stuff. That felt good. I was leaving the next day, and I was excited to be able to finish the day with a clean desk. (It is indeed the smallest pleasures in life that are sometimes the greatest.) After work, I drove to the home of the wife of our Bible Studies director who died a couple of weeks ago. She had expressed an interest in coming to our Monday night prayer group, and I did not want to leave her sitting alone if there was something comforting she could do. It took some time and a few wrong turns, even with a GPS, to find her house, but eventually I arrived -- only to find out that her grandson was supposed to have brought her a dinner and had not done so yet. She was hungry and wanted to wait for him. A wasted trip? Perhaps. Nonetheless, I would rather be the one making the useless trip than the one in need of assistance.

4. Tuesday was a half-&-half day. In the morning, I attended no less than three meetings, fortunately, all by being tied in telephonically to my conference room. What a marvel to live in a technological age. I packed and printed out my ticket while I talked. Then, Donnie drove me to San Francisco where I caught a non-stop flight to the Baltimore-Washington airport. Piece of cake, or so it seemed. I had already printed my ticket, checked my baggage curbside, and made it quickly through the 1K United line inside. The flight was easy; I sat beside a chatty computer scientist about Shane's age and interested in the same things as Shane. Piece of cake, or so it seemed. The plane arrived early, and I called my employee who was meeting me to tell him that I would just grab my suitcase and we could speed off to the hotel. Still a piece of cake, or so I thought. Everything was too smooth, though, so there had to be a glitch. There was. No suitcase. Having been through this scenario before, I made my claim and went to the hotel to await the delivery of my suitcase. No suitcase. My suitcase made its own trip; it went to Chicago. You can read its story here: the errant suitcase. My sister asked if, since my suitcase takes trips all by itself (this is not the first time), might United give it frequent flyer miles. Dunno. Good question to ask.

5. Wednesday was a nondescript day. It was cold outside, but I had a warm coat. I worked all day at various tasks together with the local office director. My suitcase arrived, and I had a very leisurely (unplanned so) lunch with the office director -- for hours. Literally. I learned a good lesson over lunch: if the restaurant is totally empty at noon, there is probably a reason for it. Moe's Seafood sounded like a good place to eat. The tables looked nice. The menu looked even better. The waitress was sweet. So, we thought we would grab something quick and be back for a 1:00 meeting. The waitress took our order and returned 30 minutes later with some bread. Another 30 minutes passed, and then our meal arrived. By the time we finished, we were not late for the 1:00 meeting; we completely missed it.

6. Wednesday evening was much better. I had dinner with my administrative assistant from the time days when I worked in Jordan. She was visiting relatives in the USA as she does every December, and we had our annual dinner together. Since I attend a December conference every year in the Linthicum, Maryland area, our dinner has turned into a tradition. We went to a safe bet: Ruby Tuesday. We talked about family and acquaintances, Jordan and Bahrain (where she now lives and where I also used to work), and a dozen more things. Much happens in a year -- except that we do not change (or, at least, we think we do not. Even better, when I returned to the hotel after dinner, there was my suitcase. We had a joyful reunion. Just think! Two reunions in one day.

7. Thursday I was "on" to review our local programs. I have never seen our office director (who is new to this particular position but whom I have known in other positions for a long time) so nervous. Everything was perfect, starting with the bagels and juice that had been set up for everyone. The review went smoothly: the director and assistant director were well prepared, and the work is clearly being done well. I was pleased. They were pleased. The day ended, and I headed to dinner with another Jordanian, this one a friend and member of the Board of Directors for the conference that would take place the next day. After dinner, I stopped by the airport to pick up a friend who would be participating on my panel at the conference on Saturday -- yet another Jordan. The week for Jordan!

And now it is nearly bedtime, and I have to get my beauty rest so that I can moderate the panel well tomorrow morning at the conference, before heading home. Oh, yeah, gotta pack, too! I hope you all have a great weekend -- relaxing, good weather, and whatever else you might want.

Friday, November 26, 2010

7 Quick Takes Friday #47

See more 7 Quick Takes Contributions at Jennifer Fulwiler's Conversion Diary.

It must have been a really full week, and yet it did not seem so. However, as I sit here, trying to remember what I did, I cannot remember a thing except eating turkey yesterday at Old Mission and cleaning BIG pots and pans afterward. Oh, well, I will start with that and perhaps the rest of the week will pop back into my memory. Senior moments already? Or, just an overfilled memory?? (Ooh, I hope the latter...)

1. So, okay, yesterday. Old Mission Church puts on a feast for the entire town with donated goods. It looks like we fed about 400 yesterday, which, counting kids, would be 25% of the town. It is a good place and time for everyone to get together. The mission is the center of the town's life, and Fr. E is pretty much considered the town's father. (I think he looks at it that way, too.) Doah and Noelle came; Shane and his family had their own event in a nearby town with Lemony's family. I was able to snatch a couple of pictures. On the left is Donnie, Noelle, and Doah with a family friend, Bennie, who was working the serving line. On the right is Sr. Delores, who lives at the local convent for Sisters of the Atonement (Franciscan order) along with Sr. Maria, whom I have mentioned before. Sr. Maria was not in town; she went to the central valley to be with her biological sisters. It was, however, nice to have Sr. Delores, Sr. Catherine, and Sr. Mary Catherine with us at the feast. I believe some of the friars came down from the monastery at the retreat center since they usually do, but I missed the first wave this year -- had to pick up Noelle and Doah -- and so may have missed them. Saw some folks from there at Mass earlier in the morning, though.

2. Ah, now I remember Wednesday. It was a day of rubbing elbows with all the folks who work with me, which is really great. Too often I am at meetings at headquarters or at meetings in other cities. Being in Seaside the entire day of Wednesday and in and out of my office gave a different color to the day. All morning, the junior managers presented their programs to all the senior managers and some visitors, telling us of their accomplishments during the last quarter and their concerns for the next. That was a good discussion. The day ended with an all-staff meeting to welcome new faces and say goodbye to old friends moving on to other jobs through promotion or new positions.

3. It's working! Now I remember Tuesday! Tuesday was hell day. I had no less than THREE meetings scheduled at the same time for every hour of the day. None of them were my meetings, i.e. none that I had scheduled for my staff and could therefore postpone or cancel. Some were at headquarters (a 20-minute drive) and some in my building. Some were mandatory financial and personnel meetings; others were entertaining high-level visitors. I passed to my deputy all the visitors. That took me down to two meetings simultaneously, and I found other senior managers to take over those. Whew! Talk about exhaustion! (My sister says that she really likes the idea of triple-scheduled meetings because it gets them out of the way faster!)

4. Monday was a meeting day, as well, but also one of crisis resolution. My boss was grumpy, which did not help because he was trying to solve problems in ways that I knew were not supported by regulation. So, I had to maneuver around that approach. Also, one of my best and most essential senior managers had his pay level (which is about 50% of what he could make elsewhere) attacked by the head of the personnel office who is trying to remove the retention bonus I gave him when he was offered a job elsewhere at double his currently embarrassingly low salary. It seems to be a personal vendetta, and I am still working on trying to fend that off. I was really happy when time came for our prayer group.

5. Our prayer group is as much a faith formation as a time for prayer. We include both, as well as singing. We have just finished reading and discussing Richard Rohr's Things Hidden, from the point of spiritual direction (the co-leader of the group is a trained spiritual director which is likely why we have moved in this direction). We liked doing that so much that we decided to try out another book for the next few months, Warren's The Purpose-Driven Life. Has anyone read this book? It turned out that everyone in the group had the book at home, but no one had read it yet. Good candidate for our meetings! On Monday, we had a new member show up who was really hurting because of very recent trauma in the family. We spent most of the time, then, in prayer with and for her. It was appropriate timing and probably not a coincidence.

6. Sunday -- yes, I am remembering now -- we had a meeting of the Secular Franciscan Order at the St. Francis Retreat Center nearby (well, nearby for me -- I could almost walk the distance, but most members come from much farther away). I brought some sugar-free baklava (yes, there is such a thing -- order it from shilla.com), which everyone liked, especially the thought that it was not causing bad things for diabetic systems. Sr. Delores (yes, the same person pictured with Doah above) is our relatively new spiritual advisor, and she led a beautiful prayer service at the beginning of our meeting before we got into the experience sharing, Franciscan rule discussion, and baklava eating.

7. And then there is Saturday, and I am still pulling a blank. It would have been great had I stayed home and vegged out, but that is not me. Staying home is a vacation; the only time I get to do it is when I take a stay-cation. There is no better place in the world to be than in San Ignatio Since where I really was remains a mystery, at least for now, I am giving you a couple of pictures of San Ignatio to enjoy.

Wishing you a pleasant week -- and one that you will remember!