Showing posts with label Korea. Show all posts
Showing posts with label Korea. Show all posts

Friday, September 17, 2010

7 Quick Takes Friday #40

See more 7 Quick Takes Contributions at Jennifer Fulwiler's Conversion Diary.

This is one of the strangest weeks I have spent in a while. It was a week with two Saturdays, no Korean Wednesday in Korea and no American Friday. That is what happens when you cross the International Date Line twice in one week. It has also been a high intensity week.

1. Last Friday (the Friday I spent in America), I spent most of the day at an EEO hearing for someone I helped into a leadership position three years ago (he did not know that his application had been turned down, and I had intervened) but who had not been accepted into an even higher leadership position, and he blamed me for that, so sued our organization and me for discrimination. Ironically, his "class" is overrepresented among our leaders and the "class" of the individual selected for the position is underrepresented, so he did not even have a prima faciae case. The investigator was rather put out that he had come in from out of town only to find out that the complainant had not checked the facts. Further, and this was pretty funny, I had nothing to do with the selection. I always delegate selection to the immediate supervisor, who uses a panel with external membership as well as internal to keep everything above board. In this case, I was two echelons above that supervisor. The lawyer for our organization did an excellent job in bringing all of this out. When I had to present the information that no one had wanted the complainant years ago for the low-level supervisory job he has held since then and that I had actually intervened, recommending that the immediate supervisor give him a chance, the complainant, who works at one of our remote sites and was participating in the procedure by phone, seemed overwhelmed and asked for a half-hour delay and recall so that he could compose himself and recoup from the stress he was feeling. While clearly the finding will be for our organization, I feel sorry for the complainant. It did not have to come to this if he could have put aside his ego and objectively looked at his own lack of qualifications compared to the qualifications of the person selected. The only good fallout was the opportunity of all of us -- the immediate supervisor and senior manager and I -- to forgive the complainant for all the extra work that we had to do in preparation for the investigation and negotiation. (Obviously, we did not negotiate since the case had no merit.) There could also have been ego issues, but no one in this particular chain considers himself/herself better than anyone else, so I don't think any offense was taken by anyone in that regard. I did not notice any self-defensive responses at the hearing. It is rewarding for me to see managers in my organization acting objectively and with compassion. I think everyone benefits from opportunities for forgiveness. For whatever he thinks was done unfairly to him, I hope the complainant will also ultimately feel the pleasure and release that forgiveness brings. (Note: picture drawn by Latuff, a Brazilian artist who does marvelous artwork -- take a look.)

2. On Saturday, we ran all over creation -- well, at least, the Central Coast California part of it. We picked up Doah's belonging from his old group home and visited a new possibility very near by, just minutes from us, and in the same housing development where his brother Shane lives. Before picking up the belongings, we had lunch at Dairy Belle, a quaint dinette where we could eat outside in the warm, dry California sunshine. We spent the evening at a members' night at the Monterey Bay aquarium, where they have new otter pups. (Note: If you recognize the picture, it could be because the Monterey Bay Aquarium was one of the locations of the Star Trek IV movie.)

3. On Sunday, I had a reception for visitors from my organization's oversight board, who would be spending Monday and Tuesday with us. Ironically, one of them is a former vice-president at a college in Vermont where I taught in the graduate program in the early 1990s. My old boss! It is always fun getting to see old bosses -- if one has had a good relationship. We did. Now we are a mutual admiration society -- if two can be considered a "society"! It' s interesting how relationships change as life goes on.

4. On Monday, our prayer group met at our house, as usual on the second Monday of the month for an inspirational movie. Sr. M had just heard what happened to Doah and was in tears. She is such a lovely person. The group has been praying for Doah, and things do seem to be working out for him. We watched a very short documentary because people mostly wanted to talk about the situation. Doah and Donnie did not want to be there since Doah has trouble sitting still for more than 5-10 minutes and Donnie does not like crowds, so they went out to McDonald's for a leisurely dinner where they could be alone together for Donnie's sake and Doah could run about as needed to expend his energy.

5. Tuesday was another eating day. Tough on the diet. One of our teams, including me, went out to dinner at an Afghan restaurant to do some team-building. We had had three members of the team come in from out of town -- two from Washington DC and one from North Carolina. Working together over the phone and Internet is quite different from working together in person. One person was quite new and is somewhat of a counterpart to me. I liked him immediately. It turns out he has worked with some of my former students.

6. There is not much to say about Wednesday and Thursday. I did not see much of either day. I got on the plane to Korea on Wednesday morning after forgetting my passport at home and making a mad dash back there for it and got off the plane on Thursday afternoon in Incheon, Korea, after having slept the entire flight. There I realized that having the passport in and of itself was not enough. The passport had only two pages left for stamps, including the extra pages I had sewn in when I was in Bahrain. Fortunately, Korean immigration found a page they had used earlier and put the new stamp on the old page. Otherwise, I might have had some difficulties at the US airport upon return. (Will have to get some extra pages immediately upon return since I have four more countries to visit in the next five weeks.) Then, too, I had not only forgotten my passport; I had forgotten to get money from the ATM. I arrived with $4 in my pocket. At least, there are ATMs in Korea, too, although the person meeting me, one of our senior managers, had to spot me bus fare until I could to one.

7. Friday was a tough day. (Yes, past tense here in Seoul, present tense in the USA.) I don't do jet lag, so I was wide awake and bushy-tailed, but I would rather have had the jet lag so I could have been a little out of it. I had come to conduct an evaluation of our programs. The senior manager responsible for this area told me that the local director was not doing her job, had crossed some legal and ethical lines, and that she would not listen to him. My job, while conducting the review of the work being accomplished at the site, would be to make the final judgment on whether or not she should remain and be trained or fired. I opted for the firing when we both learned more details about some of the things she was doing, including working for a competitor during work hours at our organization and throwing her work onto one of her subordinates. I gave the go-ahead to cut the cord to the senior manager and the junior manager who had come with him (and is the immediate supervisor of the local director). I was not present when they did it since that would have been micromanagement. I don't like doing these things. I prefer to reward people, not punish them, but some transgressions cannot be overlooked. Objectively, an easy call. Subjectively, a wrenching one, especially since this particular director was someone I had mentored a few years ago. (On a positive note, during my lunch hour I had a local deaf artist prepare Fr. Ed's name on a wall hanging in Korean calligraphy -- not the picture shown here, but very similar, in green on white, green being his favorite color, of course, given that he grew up in Ireland.)

And now I am off to bed to catch a flight back to the USA tomorrow afternoon. Crossing the international date line again, I will arrive tomorrow morning. For next week's 7 Quick Takes, I guess I will have to decide which of the two Saturdays I include as the real Saturday. May all my problems become as simple. May all yours be as simple.

Have a wonderful weekend.

Friday, October 30, 2009

7 Quick Takes Friday #5

I cannot believe that it is Friday again already and time to contribute to the quick takes Friday meme hosted by Jennifer at Conversion Diary.

1. This week ended in quite a flourish! A call from the main headquarters of our main client indicated major trouble at our Texas branch. No question about it, with a conflagration in those offices, I had to get on a plane immediately, dragging along with me the senior manager who oversees the set of branches to which Texas belongs. (This is an example of the reason why my Twitterlet, Where in the World is Beth, sometimes changes daily!) We rushed down there, my senior manager and I, with his assistant joining us from our Maryland branch where he was conducting some routine business. Together, we made quite a fire team. Out went the fire! The embers are cooling, and we came home this evening. A total of about 18 hours in Texas is what it took. Whew! Well, not really. While we were in Texas, I got word of a small fire at our Hawaii branch. The same senior manager and assistant will need to go there. However, they can use the fire-fighting techniques I showed them in Texas, and I can stay in California, at least for the next three days. Yes!

2. While we were in Texas my boss's supervisor, who will be going to Korea next week with the same senior manager who was with me in Texas, asked for talking points for his speech there to be sent to him immediately. My boss nervously kept a dialogue going between me and his supervisor because there was no way anyone could send him the data that was needed from a blackberry, our only means of communication. The last email I got, as I was sitting on a plane waiting to depart on the leg into California, was a copy of a note sent to my boss's supervisor, explaining why the request could not be offered immediately: we were on a plane traveling back to the main office. And then, as so often happens in my life, everything changed. I quickly typed and sent an enote to my boss before the plane doors closed: "Your boss just literally ran onto this plane enroute back from Washington. Quite coincidentally he is sitting in the seat beside the senior manager he needs the information from. I think we don't need to pass any more messages. Odd world we live in, isn't it?" When I reached California, I had a relieved LOL note waiting for me from my boss on my Blackberry. Now, just what are the chances of that happening??!! I am rescued so often that I just cannot say that all of it could possibly be happy coincidence unless "coincidence" has another name.

3. And speaking of Korea, I was reminded of my trip there as the lady who sat beside me on the plane to Texas coughed, and spit up, and, prior to taking off, complained to someone on the phone about how sick she felt! Sheesh! Don't people have any conscience about spreading germs? In Korea, temperatures are taken upon boarding and debarking planes, and the sick are not allowed to travel. Perhaps the USA should follow suit. I generally don't worry, but since I have to travel a lot and cannot take the flu shot (allergy to its growth medium) during flu season, I have to leave my health up to God's protection more consciously than I usually do. (I hope God heals that lady traveler, too, before others get sick.)

4. Staying on the theme of Korea a bit longer -- yes, I know it happened two months ago, not two days ago -- I am still having trouble getting my mind to understand the kind of time travel I experienced. I left Korea Tuesday afternoon and arrived in California Tuesday morning. I am still trying to figure out what I did Tuesday morning, should anyone ask. Did I do the things that I experienced in Korea or the ones I experienced in California? Will the real Tuesday morning please stand up? (I am glad I don't keep a diary; it would be hard to make an entry for that day.)

5. Speaking of illness, I have a very elderly friend whose doctor refused to allow her to live alone following a stroke. So, she moved south to live with a relative who has since decided that she is too costly and has returned her here. Now, while there is more to the story and some help is available, much of the responsibility to make sure she is okay has fallen to me. No one asked, but that is okay. A friend is a friend. However, I live 30 miles away, and when I call and there is no answer, I do not know whether she has fallen, is away from the phone, or gone to sleep. Plus, I travel. The morning that I left for Texas, I called and she told me she was on the floor. I called a neighbor who checked on her -- had to dismantle her lock to get in -- and found her naked on the floor. She had fallen, was not hurt, but was unable to get up. We are very perplexed about how to handle this situation. We have the telephone for the relative down south, but there are no answers to our phone calls. I wonder if any readers have ideas about how to handle this better than we are doing?

6. "Haste makes waste," as Benjamin Franklin said, but, in my experience, it does worse. While traveling to Texas, I learned through the grapevine that a junior manager had unilaterally canceled a meeting that I had set up. I found out through an organization-wide email. I reacted immediately. Patience is not one of my virtues; that is something that I am still working on, often successfully. So, I sent a very terse message to our operations person who had sent out the message, cc'ing the junior manager who is the ops persons's boss, stating that this person had no authority to undo any of my decisions or scheduled events and needed to have checked with my assistant who was in charge in my absence. Then, through my assistant, I found out that it was my assistant who had made the decision, based on good reasons. Oh, my. Once again, it was time for a piece of humble pie! I wrote a letter of apology to the junior manager. He replied that he had not taken offense. Since he should have, given my words, I am now worried that he did not take offense because he has become used to my impatience! Ooh! Not good!

7. This past week sometime I lost my journal, the one where I keep my notes for things I am working on, including posts to this website. I did not mislay. I know where it was left, and it is long gone! This only goes to show that the only sure thing is my memory. Oh, wait! I forgot: I suffer from CRS Syndrome. (CRS: Can't Remember Shit -- sorry about the rough acronym; it was invented by a nurse friend of mine.) I gave up on trying to remember or piece together the notes that were in the journal. Time to move on to new notes. Or, maybe, time to write less, pray more, and prioritize a bit differently. Do you think that maybe God yanked the journal out of my hands? Hm...dunno...I will have to pray about that...

Wishing you all a glorious weekend -- a happy Halloween and celebration of All Saints' Day, and more!